STRATACACHE Announces New Network Operations & Hosting Center
STRATACACHE announced today that it has purchased and will reactivate a 1,000+ seat Network Operations Center and Data Hosting facility in Waterloo, Iowa. The acquisition will bring new data center, call center, network operations, and sales support jobs in support of STRATACACHE’s significant growth in marketing technology and consumer insights for retail, quick service restaurants, finance, entertainment, lottery, and other key markets globally.
The Waterloo facility is 162,000 square feet with an extensive raised floor data center and operations areas on 17 acres, which will allow STRATACACHE to more than double current network support operations capacity from 700 to more than 1,700 seats in North America. The facility was formerly occupied by a large commercial lending company and served as a call and hosting center.
STRATACACHE currently has network operations facilities in Dayton, Ohio, and Eugene, Oregon. All three centers, including Waterloo, will serve as hosting and support centers for N+2 redundancy, ensuring STRATACACHE’s customers have continuous system uptime and availability for their business-critical STRATACACHE applications.
“Despite a challenging economic environment, we’re proud to be expanding our business and investing in resources to support our customers, while creating new technology focused jobs in the middle of the country. As the need for leading marketing technology solutions expands globally, we will continue to grow our team to support the mission,” said Chris Riegel, CEO of STRATACACHE. “There has been a steady outmigration of operational support jobs and call centers to India and Asia. The reactivation of this facility aligns with advancement in the Waterloo area, and reinforces STRATACACHE’s commitment to growing cutting edge, well-paid technology jobs in the U.S. heartland.”
STRATACACHE concluded the purchase of the property on November 9 and anticipates new hiring to start in January 2021.
“I am very excited to welcome STRATACACHE to Waterloo’s growing list of tech companies,” says Quentin Hart, Waterloo Mayor. “This announcement represents attractive careers for our residents and talented college grads from across the country looking to make Waterloo their home.”
About STRATACACHE & Carmanah Signs
STRATACACHE delivers in-store retail experience transformation and exceptional customer journeys through a wide array of marketing technology. STRATACACHE powers the largest digital networks for the world’s most recognizable brands, with solutions that enable retailers to learn deeply about their customers' shopping preferences and behaviors, delivering targeted messaging to any digital display.
Carmanah Signs, STRATACACHE’s global Lottery & Gaming Division, develops and delivers in-store marketing technologies including digital sign networks, interactive experiences, retail sensors, and innovative jackpot signs. Carmanah’s retail marketing technologies and data insights help lotteries and casinos transform the player journey, deepen player insights, boost brand equity, and increase sales.
Together, STRATACACHE and Carmanah Signs have over 3.3 million digital media devices and 175,000 Wireless Jackpot Signs at retailers around the world, serving 55+ lottery jurisdictions and 700+ casinos on four continents. As an associate member of five global lottery associations, and an ongoing sponsor and content contributor to numerous lottery industry events, Carmanah Signs is the only digital signage provider committed to the lottery industry at this level.